New Employee Resources

Information and actions for new WPI staff and faculty.

Accounts and Email

Account Access

Information about where to create, access, manage, unlock, and reset your accounts and passwords


Your WPI Email can be accessed Online using your WPI ID and Password

WPI Alerts

Register for the emergency communication system

Getting Connected

On Campus

Devices provided by ITS are already configured for use on the WPI network. To register personal devices, see our device specific instructions.

Off Campus

Resources are available to facilitate remote access.

Library Databases

To utilize the library databases from off-campus read the information provided by the Library.

Software Resources

Productivity software is already installed on the devices WPI provides for employees. If additional software installation is needed, contact the Service Desk. Employees also have these options:

Terminal Server

The terminal server offers access to many software applications without the need to install them.

Access the terminal server by using your preferred remote desktop program to connect to:

Network Software

Select software titles are available on the WPI campus network for installation.

Online Store

For personally-owned devices, we enable employee access to an online web store to purchase many software titles at discounted prices.

Campus Telephones

Desk Phone

Your campus telephone extension is managed by ITS.


Voice messaging is provided for campus telephone extensions. Please initialize your voicemail by setting a password and recording greetings.

Campus Directory

Your phone extension will be made available to the community through the campus directory when you update your phone extension.


Service Desk

If you have any questions or need IT Support, during the school year, stop by the Service Desk located in the George C. Gordon Library.

Contact Us

You may also contact the Helpdesk at any time via phone, or e-mail; and we will respond to any questions or comments you may have..

For more information on our locations, hours, and requesting help please see our help page

WPI Info
What is your Affiliation with WPI?

Include details such as which device(s), your location (on or off campus), how long the issue has been ocurring.