Troubleshooting Design Builder on WPI Machines

Running Design Builder on a WPI Machine may result in a following pop-up from DWG TrueView 2018 - English.


Error

Run Setup.exe to install DWG TrueView 2018 - English.

Work Around

Simply closing the pop-up may allow the software to open properly.

If not, this error can be resolved by:

  1. Closing the pop-ups
  2. Open Task Manager 
  3. Force Quit the Design Builder executable
  4. Open DWG TrueView 2018 - English from the software icon on the Desktop
  5. Close DWG TrueView 2018  - English
  6. Open Design Builder 
WPI Info
What is your Affiliation with WPI?

Include details such as which device(s), your location (on or off campus), how long the issue has been ocurring.