Recommendations and Support:

Alumni email forwarding is fully supported by WPI ITS.

Approaching graduation, undergraduate and graduate students will be asked to provide a forwarding email address to facilitate their email transition to an alumni email account.

For all other accounts WPI ITS neither recommends nor supports forwarding email. If an active account holder with a WPI email address chooses to forward their WPI email, it is at their own risk for losing data and compromising confidentiality.  

Instructions:

  1. Open your browser of choice (Chrome, Firefox, Safari, Edge, etc.).
  2. Navigate to outlook.wpi.edu.
  3. Login with your WPI credentials.
    • For username enter your full email address: username@wpi.edu.
  4. Once logged in, click on the gear icon in the top-right corner to open Settings.
  5. In the search bar, type forward and then click on Forwarding when it appears; this will access your settings.
  6. Click on the Start forwarding check button.
  7. Enter the email address you would like to forward your WPI email to in the Forward my email to: box.
    • If you would like to keep a copy of the messages in your WPI inbox, please click the box beside Keep a copy of forwarded messages.  
  8. Click the Save button to apply the changes.
  9. Send a test email to your WPI email address, and then verify it is received in the account you forwarded to.

Forwarded Mail Lands in "Junk"

If you don't see the forwarded message from your @wpi.edu or @alum.wpi.edu in your alternate email inbox, check the junk mail. If your fowarding address has the exact or very similar username as your @wpi.edu or @alum.wpi.edu address, “impersonation” detection within your email provider may be triggered to classify the message as junk.  Adding the sending address @alum.wpi.edu to your safe senders list should enforce delivery to the Inbox. For Outlook Web, Safe Senders in Email instructions are linked in Related Articles; other providers should have instructions in their "Help."