Impact of 3rd party Denial of Service attacks for WPI Services

WPI is monitoring ongoing reports of Distributed Denial of Service attacks against 3rd party DNS company DYN.

This news post has 3 updates


WPI users may be experiencing issues accessing certain third party Web sites and WPI services that leverage DYN's services.

Includes Qualtrics, People Admin, STARS, Echo 360, and more third party tools.

A denial of service (DoS) attack is an incident in which a user or organization is deprived of the services of a resource they would normally expect to have. In a distributed denial-of-service, large numbers of compromised systems attack a single target

Timeline & Updates

Normal Operations Resumed

DYN has reported that the DDoS attacks have been resolved and that normal operations have resumed.

End: 22 October 2016, 6:00 AM

Qualtrics Survey Tool unavailable

Accessibility to the WPI Qualtrics survey tool (taking, sending, and administering surveys) has been affected intermittently throughout the day due to these attacks. All data is secure and has not been impacted. We will update once the service is full restored.

Document previewing unavailable in Canvas

Canvas itself is not impacted by this attack, however third party integrations for document previewing (Crocdoc and Box) are currently unavailable. This outage will be presented as the Unicycling Panda load screen with no document loading.

Posted: 21 October 2016, 1:30 PM

Start: 21 October 2016, 1:00 PM






21 October 2016

1:00 PM



22 October 2016

6:00 AM


21 October 2016, 1:30 PM