Brief Outage of Office 365 Services

ITS received reports of that users were experiencing issues accessing their WPI email via outlook.wpi.edu

Why

At approximately 3:45 pm the Service Desk began receiving reports that access to email using Outlook.wpi.edu. We alerted the vendor and by 4:14 pm, all services were restored.

Impact

Access to Office 365 Services including Outlook.wpi.edu was unavailable.


Timeline

Posted: 10 May 2017, 5:00 PM

End: 10 May 2017,4:14 PM

Start: 10 May 2017,3:45 PM

Status

Completed


Timing

From

Wednesday

10 May 2017

3:45 PM

To

Wednesday

10 May 2017

4:14 PM

Posted

10 May 2017, 5:00 PM