Account Creation Service Restored

We received reports of account creation errors at 3:30 PM on 8/30. The issue was fixed and the service is now fully restored.

Why

An issue with the script to process the account creation caused the failure.

Impact

Account creations failed using the Banner Web option to create an account with an ID and PIN.


Timeline

Posted: 1 September 2016, 3:00 PM

End: 1 September 2016,2:00 PM

Start: 31 August 2016,3:30 PM

Status

Completed


Timing

From

Wednesday

31 August 2016

3:30 PM

To

Thursday

1 September 2016

2:00 PM

Posted

1 September 2016, 3:00 PM