Why?

ITS is changing voice messaging on campus phone extensions from the current CallPilot voicemail to the new Avaya Aura Messaging.

Impact

To retrieve voicemail messages: Prior to January 2, dial x5900 or call 508-831-5900 from off campus After January 2, dial x6900 or call 508-831-6900 from off campus

Action Needed

We Recommend: Prior to January 2, initialize the voicemail box and set a new password Record a new greeting. If no new greeting is recorded, an automated voice will state your name, then a caller may leave voicemail.To record your voice instead, follow the prompts to update the personal verification. The new user interface is similar, with some differences. A reference guide is available.